Maintenance is agile. No need to say more ! Maintenance personnel probably invented Agile and never used the term!
Scrum, Xtreme and DSDM practices can be applied without much modification:
1. Daily meetings
2. Quick iterations
3. Impact assesssment, customer contact to validate change/defect
4. TRAC (or similar toolset) displaying In progress, completed, reopened, closed tickets and other information
5. Usage of Wiki for collaborating with others
6. Requirement workshop for complex changes/defects
7. Review and Retrospective
Maintenance has a small iteration length. For projects, plan a "maintenance slots" in an iteration/span>
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